Entertainment
Technical Governance & Support
Technical governance and support for a high-profile global brand’s store, covering process, standards and delivery.
Freelance project, delivered under NDA. Details available on request.
Role
Technical support
Focus
Shopify
01
The brief
A high-profile entertainment brand needed senior technical support on its Shopify store, not another pair of hands.
02
What I did
- Supported the work day to day, reviewing it and unblocking issues
- Defined the workflow and delivery process the team worked to
- Set code and QA standards, and reviewed work against them
- Shaped the release process so changes reached the store cleanly
03
Outcome
Support continued after release so issues could be resolved quickly while the store settled.
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Shopify specialist for brands and agencies. One person from brief to launch and after.